Return and Exchange Policy
At NOBLESSE, we are committed to providing the best shopping experience for our customers. We strive to ensure your complete satisfaction with every purchase. If you are not satisfied with your purchase for any reason, we offer a flexible and easy return and exchange policy to meet your needs.
1-Exchange Period:
○ You can request an exchange within 5 days from the date of receipt of the order.
2- Exchange Conditions:
○ The product must be in its original condition and unused.
○ The product must be unworn.
○ All tags and labels must be intact.
3- Exchange Procedures:
○ Submit an exchange request through customer service [email protected] .
○ You must send the product to the address provided by customer service.
○ You must send all the information about the product you want to exchange and the new product through our email address.
○ After receiving and inspecting the product, the replacement product will be sent to you within a few days.
○ The new delivery date will be provided by the shipping company.
○ The new delivery fees will be paid by the customer if return or exchange is requested.
1- Return Period:
○ You can request a return and refund within 1 day from the date of receipt of the order.
2- Return Conditions:
○ The product must be in its original condition, unused, and unwashed.
○ All tags and labels must be intact.
○ The product must be unworn.
3- Return Procedures:
○ Submit a return request through customer service [email protected] .
○ You must send the product to the address provided by customer service.
○ After receiving and inspecting the product, we will refund you as soon as we can.
○ Please note that the original shipping fees may not be refundable.
○ The new delivery date will be provided by the shipping company.
○ The new delivery fees will be paid by the customer if return or exchange is requested.
● Returning Products: Please ensure that the product is returned safely and securely, as we are not responsible for products that are lost or damaged during return shipping.
● Customer Service Contact: We are here to help! If you have any questions or need further assistance, do not hesitate to contact our customer service team through our email [email protected] .
At NOBLESSE, we value your trust and strive to provide the best products and services. Thank you for shopping with us, and we hope to always meet your expectations.